HSBC Complaint - HSBC you deserve any financial trouble you're in.
Ok, so today I received a notice from HSBC that they were jacking my APR up to 25% next month. I thought "that's ridiculous". So I called the number in the notice to ask them why and all I got was an automated system. You know the type, with the condescending voice. Anyway, after fumbling through the blasted menus and multiple redialing it gave me only two options. Accept the terms or cancel the card. Well I immediately chose to cancel. Why should I pander to them? If they don't even want to talk about it I say F-em.
Then I tried the number on the back of the card for answers to why they did this. Well that was useless. All I got from that was some poor guy in India, who could only spew back at me the company line. He was rather confused and couldn't really answer me. He just kept repeating the same thing over and over. A computer answering service could have done the same for less money. I finally called him an idiot and hung up. Don't worry, I don't think I was able to insult the guy, he didn't understand what I was saying after all. HSBC, get some real/knowledgeable people to answer your phones! You look rather incompetent when that is the best you can do for customer service.
Back to the issue, they had no reason to jack up my rate. I've made all my payments on time, have excellent credit, above 750 if you must know, and have had this account for years . . . ever since I bought my big screen TV on it back in 2002. The only reason that makes sense is that they screwed up in the home mortgage market and are now trying to use their credit customer base as a captive money making machine. SHAME ON YOU HSBC. You screwed up and you know it.
It wasn't my bad judgment that put you here. It's solely your own fault. Don't try to make me pay for your mistakes.
Thankfully I really didn't have much on the card and was going to pay it off this next week anyway. I just moved that payment up to today.
Oh and HSBC . . the loss of your little credit card is no skin off my back. I think I'll do just fine without you. I think the world would do just fine without you. May you go down in flames. I hope you go bankrupt.
P.S. Same goes to any other bank that tries this stunt.