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Best Western Hotels International, Inc. Complaint - Dirty rooms

Complaint
Review by justmeandfamily on 2009-10-10
MADRAS, OREGON -- My wife and I decided to go away for a week so a friend suggested you should try the casino at warm springs so we did we made our bookings at the best western madras inn first night was ok, but from then on things got worst our sheets were dirty the bathroom smelled of pee there was no toilet paper put in after a roll was finished we told the front desk clerk but she did not seem interested so I ask to talk to the owners but they were out of town, all she could do was give us another room but to our disgust it was the same except this time the sheets and top blanket had dirty dog hairs on them so that was it we just left never to return, if you decide to book in the motel make sure all is to your liking and every thing is cleaned
Comments:
Posted by CSD on 2009-10-10:
I am confused. You said the first night was ok. So I am assuming you mean the 2nd night the sheets were dirty. So if the sheets were clean the first night and not the 2nd wouldnt they be dirty from yourself? And if the bathroom smelled of pee, wouldnt this be from yourself. If the 1st night was ok. But it sounds like they should have cleaned your room after the 1st night and didnt
Posted by superbowl on 2009-10-10:
Why didn't you just stay at The Kahneeta Resort & Casino in Warm Springs? We have been there a number of times, it's a great place to stay.

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