Paul Cerame Superstore; Florissant, MO Complaint - Buyer Beware; I Bought a LEMON!!!
FLORISSANT, MISSOURI -- On May 2008, I purchased 2007 Madza Six from Paul Cerame Superstore. The car drove nice and look very clean. Miles were low. When the speedometer reached 37,000 all hell broke loose. On Aug '09, my battery terminal had a very bad leak, which caused me to be stranded on a parking lot. Less than three months earlier, QuickLane check my battery and stated it was in good shape and had no leaks. I took the car to QuickLane and the mechanic could not give me a decent answer as to why the battery exploded. I also told the mechanic the power window on the passenger side, did not work properly. The only statement he gave was that it was normal for power switch and battery to wear out. I would have bought that flimsy excuse except for the fact the car was ONLY TWO YEARS OLD!!!! I was stuck paying $110 for a new battery. I thought the nightmare was over, but I was wrong. On Sept '09, my car refused to start. Once again, I was stranded on a parking lot. This time a took the car to a real Madza dealership and was told that my starter blew out and the wiring was severely damaged. Furthermore, the Madza mechanic stated this condition was caused by the incident which occurred on Aug'09. According to the dealership, the cost to repair the wiring properly is $1,600. Once again, I had to pay $600 to cover cost of a starter and patch up work for the wiring. I truly believe Paul Cerame was aware this Madza Six had underlying electrical issues before it was put out on their lot. I WILL NEVER AGAIN BUY ANYTHING FROM THIS DEALERSHIP!!!! To make matters worse, my cousin and her husband purchased a 2008 Ford Taurus from the same salesman at this dealership a week before I purchased my car. Guess what? Their car was in the shop for over a week to repair electrical problems. I refuse to pay a car note and huge repair bills on a car that is not close to being old. I have recently traded this piece of junk for a 2010 Nissan. Now, I won't have to worry about being stuck on a parking lot with my new car.