Knology Montgomery Alabama Complaint - Poor Customer Services / Resolution Services

Review by tsatsi on 2009-10-12
MONTGOMERY ALABAMA -- Knology has proven to be one of the worst companies I have received services from both telephone and cable. I discontinued my cable services and they continue to charge me a monthly bill. Customer service representative did not at all attempt to rectify the situation or satisfy to the point of my even wanting to return to Knology. I offered to provide proof of my transfer to charter and asked for a credit which was flatly refused by [snip] the Rep. When I had telephone services with Knology I had problem after problem.

For anyone seeking telephone and cable services MY ADVICE IS TO AVOID KNOLOGY TRY CHARTER OR MOMENTUM.
Comments:1 Replies - Latest reply on 2009-11-26
Posted by techjunkie3312 on 2009-11-26:
I agree - I live in an apartment and they tell me that I can only get Knology. Nothing else, I will switch to AT&T if I cannot get anything else other than Knology for a cable/internet provider.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.