Knology Montgomery Alabama Complaint - Poor Customer Services / Resolution Services
MONTGOMERY ALABAMA -- Knology has proven to be one of the worst companies I have received services from both telephone and cable. I discontinued my cable services and they continue to charge me a monthly bill. Customer service representative did not at all attempt to rectify the situation or satisfy to the point of my even wanting to return to Knology. I offered to provide proof of my transfer to charter and asked for a credit which was flatly refused by [snip] the Rep. When I had telephone services with Knology I had problem after problem.
For anyone seeking telephone and cable services MY ADVICE IS TO AVOID KNOLOGY TRY CHARTER OR MOMENTUM.