EZ Rent A car Complaint - Worst Car rental company Beware!!! Do not use!!!!
I made a reservation from your site (wez0065809) . I called EZ rentA car and their Canada affiliate (transcanada) few times before I even left for Canada to confirm. Everyone said my reservation is confirmed and rental is booked. Once ariving in Canada had to wait 45min for pick up with 2 little kids in rain and cold. Once receving at the counter they said they had no mini van... They have one tiny little hyndai. Rest of my party had to spend 60$ for cabs. When I tried to return the car on one was the counter, after calling the location and getting transferred to a cell phone. Person tells me to leave the keys at front desk at sherton.. No shuttle to the airport.. Also they charged maditory 8.95 libility. What kind of buisness practice is this?? I want some answers.. I am hitting every website and using internet to spread the service quality EZ rent a car and trans Canada offer..