Bank of America Complaint - Loan Modification
FLORIDA -- 10 months and 6 different submissions of personal and income info and I cannot get this company to give me a decent interest rate. I had a heart attack and had to quit my job. Now I am self employed and can afford approx 60% of my payment and all they need to do is modify the interest rate not the principal and I can resume payments. 1 representative contradicts the next and no one has a record of what the last representative had informed us. They claim its a "call center" so they cannot give an extension, and also will not provide a supervisor's contact info. Does anyone have an email or phone number to someone who can make a decision? Please help, I am 10 months behind on my mortgage and would just like to negotiate a way to avoid foreclosure. Wouldnt this benefit both parties involved opposed to foreclosure? Please if anyone has contact info, I have jumped through every hoop asked of me only to be told my account wasn't even under review, hung up called another representative and they submitted an app for make home affordable program. ask 5 BOA reps the same question, get 5 different answers...
Please send contact info if anyone has it PLEASE!
More Reviews on Bank of America: