Office Max Complaint - Office Max=Office Minus
I recently purchased a mid-line laptop with extended 2-year warranty (cost over $800.00). The promise is that the warranty goes into effect immediately and will cover everything including a replacement.
From the first day I had problems. The computer continually crashes, keyboard is falling apart, the battery & power cord were defective, that is the short list.
The warranty I purchased does not cover any of those issues (warranty cost over $135.00) and it does not go into effect until one-year after the purchase date (after the manufacturers warranty expires)!
I have contacted Office Max Corporate Headquarters and their attitude is - too bad, so sad, but since you've spent more than 30 days trying to work out these issues with us you can not get a refund. No refunds after 30 days, no matter how defective the product is.
BUYER BEWARE. Office max does not stand behind their products or their warranties. As I was told, "we just sell this stuff".
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