Frontier Airlines Complaint - Why buy the trip insurance?
What is the purpose of buying trip insurance? In case something unexpectally happens and you can't go. Right!! Wrong according to Frontier Airlines, unless you have a note from MOMMY!! My wife got ill and couldn't go on my trip to Phoenix. I called Frontier's telephone number of their trip insurance which I purchased when I bought the ticket. I read all the information and thought it shouldn't be any problems getting the money back for my wife's portion of the trip. I was still going. Frontier said that I would need a note from the doctor and I would have to sign a letter giving Frontier the okay to look into her medical records. I asked where in the policy does it say this? They couldn't show me. This is an absolutely crazy airline who makes up their own rules as they go along. I will never fly this airline again.