Clay Road MUD Complaint - Disconnected water service weeks before water bill due date

Review by Xochiquet on 2009-10-13
This is the second time that Clay road MUD disconnects my water services prior the due date of my water bill. The first time I had no other choice but to pay them because I need my water restore for my infant. Now, the bill due date is OCTOBER 27, 2009, The water was disconnected OCTOBER 13, 2009. It takes them weeks to cash a check payment last payment that I sent to them was September 9, 2009 I called them several times because they were taking too long to cashed. They cashed on September 21, 2009. Now they want me to pay fees for connecting my water again while the due date of my bill is October 27, 2009 not October 13, 2009. Somebody is taking advantage of my necesities here. Single mother needs the water for her child and someone is disconnecting the water while the bill is not due yet.
Comments:1 Replies - Latest reply on 2009-10-14
Posted by Anonymous on 2009-10-14:
The only reason I know of a utility company doing this is if your account is past due. Also, what does it matter when they cash your check? As long as you deduct it from your register, the money is already spent when you write it.

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