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White Smile/Dazzle White/Dazzle Smile Complaint - SCAMMED BY THE PHRASE **don't pay for a white smile***

Review by billybear on 2009-10-14
UNKNOWN -- Aftering order trial of any products from this company for anything ranging from. 99 to 2.99 for shipping they will bill you for 79.00 to 89.00 for "next month" no matter weather you cancel subscription or not. Then you can't get anyone on the phone......or the phone number is not a working number All I can say is these people don't care about the money of the middle class working people of the world...............
Comments:9 Replies - Latest reply on 2010-01-25
Posted by PepperElf on 2009-11-09:
never ever give your cc number out for "free trial"
cos they will take your money
Posted by Skye on 2009-11-17:
This issue really is, people don't read the fine print. They hand over their credit card information, then are shocked to learn they've entered into automatic cycle billing.
Posted by Anonymous on 2009-11-17:
Right. The issue also being... it isn't free if you have to enter a credit card number.
Posted by Skye on 2009-11-17:
That also so very true. Besides, that old saying,

If it sounds too good to be true, it probably is...

Posted by Anonymous on 2009-11-17:
Yeah, the acai burn and dazzle white are spot on identical except for the number and the website. Other than that... it's a scam either way; no matter how you paint it. And they'll keep being in business until people wise up.

Posted by Anonymous on 2009-11-17:
Yeah bearkakitten I say basically the same thing about Chrysler and Dodge.
Posted by Anonymous on 2009-11-17:
I don't give either one of them my business, Stew. I'm a Toyota fan.
Posted by cirilo tonche on 2010-01-25:
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
Posted by PepperElf on 2010-01-25:
in other words "don't trust them"

free trials shouldn't need credit cards



hey wasn't there some news that some credit cards won't allow the purchase anymore either because of the scams?

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