Juniper Bank Complaint - Late Payment Fees
PHILADELPHIA, PENNSYLVANIA -- My payment did not get credited to my account. The $12.44 payment was assesed $39.00 late fee. I was less than 18 hours late.
The only people answering the phone were poor speaking English in the Philipines. I ask to speak with someone I could understand better, I was informed that was not possible, they had no control over the rounting of telephone calls. Since I had never been late, I requested the late fee be waved..they refused!