Midway Nissan Complaint - Unskilled Service Center
PHOENIX -- Purchased a new 2008 350z in Feb 2009, in May 2009 purchased an OEM Nissan 350z rear spoiler for the vehicle $403.00 dollars from the dealership (Midway Nissa) in May 2009 had Midway Nissan install the rear spoiler on the car, received the car with substantial bowing of the spoiler in the center of it. I then took the car back to Midway Nissan to remedy and after much haggling and response from Midway that "this is the best it will get" received the car back with a still bowing in the center rear spoiler. I believe that I have done what I was supposed to do, bought a Nissan car, bought an OEM Nissan spoiler, has a geniune Nissan dealership install, but Midway did not live up to their end of the bargin. I have since taken the car to a 350z speciality shop that after laughing and documenting Midways piss poor installation job will be installing an after market spoiler to cover up Midways mistakes in the coming weeks. I have offered Midway several opputunities to remedy without avail:
1. The first return to fix the botched installation, no luck was told "this is a good as it gets"
2. Dispute the charges with my CC company, Midway disputed and recharged.
3. Files a complaint with Nissan USA consumer affairs. Midways Nissan does not provide an acceptable level of service and needs to be held accountable.
Untimatley Midway Nissan Cost me:
403$ for OEM Spoiler
166$ for a botched installation job
1065$ for a good shop to repair the damage done by Midway Nissan