La-Z-Boy Incorporated Complaint - Do Not Buy La-Z-Boy Furniture
BLOOMINGDALE, ILLINOIS -- Purchased 2 recliners and a console. Delivered broken. Customer service sent tech. Took pictures. No contact from anyone from La-Z-Boy and NO ONE picks up a ringing phone in their Customer Service. Back to store. Was convinced by husband and salesperson to re-order. Was promised delivery in 6 weeks. I called, 8 weeks later, salesperson said it's on backorder and NO ONE KNOWS WHEN THE FURNITURE WILL ARRIVE! Really!!!! I supposed nothing will get resolved until the consumer takes matters into their own hands. I am going to send my complaint to as many websites as I can until I get resolution.
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