Chase Manhattan Bank Complaint - Chase takeover of WAMU- worst thing EVER
This is a copy of the message I sent shady shady Chase:
I have experienced this issue many times with your bank since Chase has taken over, and am very unhappy with it. I made several CREDIT purchases (signature, not POS) with this debit card on 10-7-09. I overdrafted on one amount that day (the Amazon bill), and was charged $33, which I fully understood. On the 8th of October I checked my account, seeing only the one overdraft, and the two deposits, totaling over $2000 and fully covering the overdraft. THEN, the charges I made as credit on the seventh showed up, a day later, but marked as gong through on the seventh. By the time the charges went through (they had not gone through before the funds from my deposits were available) they should have been completely covered, but instead they were somehow backdated and I was charged $132 more in overdraft fees (on top of the Amazon fee). This is not how WAMU operated. If I had an available balance, that money went towards any payments taken from the account with no overdraft fees because of the day the purchase was made (only the day that it applied to the account mattered). How can a purchase show up dated 10-7 on the 8th or 9th?
I am beyond frustrated with this, and with the difference between how WAMU worked and how Chase is working. I have paid hundreds of dollars in overdraft fees because of this in the short time Chase has taken over, and have read many many accounts of the same frustrations from now-ex Chase customers.
B of A is currently being sued for such dishonest and slighted action, and I am, quite frankly frustrated and done with this bank. When my automatic bill pays for the month have completed I plan on moving to a credit union. I have also had problems with my credit cards with your bank, which I no longer use as well. I just wanted to share my frustration, though I'm sure you hear a lot of this from customer lately. Thank you.