Air Canada Complaint - No class - check in
I wanted to check in to my flight in YVR tonight and went into to one of the several empty line ups with a sign "Check in" lit above. Got to a clerk and loaded my bag to be weighted. Gave my name and destination. The clerk stated, "what are you doing here." I replied, "checking in." He stated in an obnoxious tone, "this is first class only." I just laughed. I looked around and there were no passengers in sight at any of the check in counters. But, I wheeled my luggage to the one check in counter with a "regular" customer like me. At Air Canada "check in" has no class and customer service is an oxymoron.