Holiday Inn Complaint - Theft of Lost Item
WOODLAND, CALIFORNIA -- I just stayed at this hotel. I arrived at about 230 am. I placed a do not disturb sign on my door. I was awoken around 0800 am by house keeping cleaning my adjoining room. There were no other do not disturb signs out. Upset about the rudeness I packed up the couple of items I had and left. later that night I discovered I had left my Game Boy on the bed. I called and was helped twice by two good hotel employees. They referred me to the General Manager. He called me in due time and stated he had a lost property policy, but "I am not responsible for lost property." I explained to him it was not a lost tooth brush or magazine but an expensive toy. He just kept repeating there was a sign in the lobby stating he was not responsible. He made no apology for my disturbed sleep. He said the cleaning staff is a third party employee.