Food Lion Complaint - Food Lion Disgrace - Customer Service

Customer Service - Complaint

Review by VeggieLover on 2009-10-15

ELDERSBURG, MARYLAND -- I am in agreement with the others that complained about the Food Lion store appearance. The one in my area is dreary, am I allowed to say Eldersburg? If you shop there in the evening be prepared to be insulted and treated unwelcome. And, so only if necessary, I will go in the A.M. hours for a quick pick up of one or two items. BIG MISTAKE. At this Food Lion they offer one sticker for every ten items you buy. When you have the desired amount of sticker's you get a free pot or pan. I do not save these but my neighbor does so I give mine to her. A friend was two people ahead of me and did not want his stickers. I called to him to take his stickers and give them to me. The MANAGER, standing at the end of the cashier station called back to me, "you cannot do that in this store, take it outside." I replied, "he cannot give me his stickers that he doesn't want?" MANAGER, "NO, you need to take it outside on the parking lot!" I felt like a criminal in front of all these people. I whispered to the lady beside me, "I guess we can't talk in line either." No one in line or the cashiers looked up after that, it was so quiet. I have been spoken to and treated badly too many times now. Other grocery stores are so completely different!!! The stores are cheerful, the employee's are well groomed, they smile and are friendly!

It appears that Food Lion hires anyone off the street even the homeless. I don't mean that about "all" the employee's but many of them. If you can't get a job anywhere, so to Food Lion.