Book in Hotels.com Complaint - Who are responsible for the site: Book in Hotels?
I, like many other people (I can see it now) booked a Hotel in May 2009 through the INTERNET SITE BOOK IN HOTELS. COM for 3 nights from October 10 in Venice U$ 833,38, the credit card was successfully charged in may, of course, and on October 1st the site Book in cancelled my pre- paid reservation, sending by e-mail a notification saying that they were sorry, but a financial crises etc... and the money would be refund in the credit card provide at the reservation. So far no refund, I sent them lots of e-mails with no answer, my daughter call them in the USA number that is disconnected. How can those people stay with a site in the internet? using credit card? , VISA, MASTERCARD, charging people, getting out with peoples money and we can't do nothing about it just be a victim of those bandits.
I want to know if there is anything that everybody that is in this same situation with BOOK IN HOTELS can do together to find a way to get our refund.