Aamco of Miamisburg Complaint - Ripped off by Aamco of Miamisburg!
MIAMISBURG, OHIO -- On August 11, 2009 I took my vehicle to Aamco of Miamisburg due to the check engine light being on, I was given a diagnostic code of P0455 and told the repairs would cost $410.00, needing my vehicle immediately I did not take the time to research other possibilities. To my dismay two weeks later my check engine light came on again, I returned to Aamco and my vehicle was diagnosed again "surprise" the diagnostic code was P0455, with repairs costing $512.00. This time I put the repair off to research other possibilities, I called the Dealer regarding cost of parts and found that the parts totaled $211.00, Aamco quoted $385.00 for parts, I then called several other shops and was quoted between $311.00-$331.00 for parts and labor. I then called the Customer Service Manager to ask why he was charging me 174.00$ more then the dealer. His reply was “We mark up the cost of parts 40%, and that this is a democracy and he did not make the rules”. I then bid him a nice day. Remember I had previously paid $410 to take care of the check engine light, now they want another $512 to solve the problem that should have been taken care of the first time. Talk about price gouging people during hard times.
Consumers should take note as to how companies conduct themselves during these times of economic hardship and consider if these companies deserve their patronage in the future. Research pays off!