Cafe DO Brazil Compliment - Fried Gator and Great Service

Review by 72021 on 2009-10-16
OKLAHOMA CITY, OKLAHOMA -- Don't you love it when your customer expectations are exceeded beyond your wildest expectation? I know I do!

Last night my wife and I stopped by Cafe DO Brazil for some cocktails and fried alligator. Cafe DO Brazil is a locally owned restaurant/bar located in midtown Oklahoma City. The Cafe DO Brazil building used to be a funeral home. The restaurant is set up in what used be the funeral home's chapel. Cafe Do Brazil has a special place in my heart because on one special night in their dining room a decade old platonic friendship became romantic love which lead to my best friend becoming my wife. How cool is that?

Over two years ago I got a 20 dollar Cafe DO Brazil gift card for my birthday. That gift card spent two years in one sock drawer or another until I shoved it into my wallet last night.

My wife and I sat at the bar. Put our order in for our cocktails and fried gator. I asked the bartender if she could tell me if my two year old gift card was still any good. She swiped it at the register but it came back as unrecognized. I told her that's cool, no big deal. I didn't give it a second thought because ya know two years is quite a while.

I was enjoying my cocktail when a very charming young lady introduced herself to me as the general manager. She said I understand you got a gift card you haven't used in a couple of years. I said Yeah. She said it looks like it was for 20 dollars. I said yeah. She says okay well I'm going to reissue you a new gift card for 20 dollars. I said, You don't have to do that but THANKS. She brought over the new gift card and then stuck around a for a bit charming us with her delightful sense of humor and wit. Very impressive young lady indeed.

In these days of the big plastic corporations beating the hell out of the average consumer with their rigid corporate policies it so refreshing to come across somebody like this general manager who still values the customer. Somebody who doesn't automatically make negative assumptions about the motives of the customer. Somebody who takes proactive steps to make the customer happy. Somebody who goes above and beyond your exceptions. Just simply awesome.

And as for the 20 dollar gift card that got added to the bartender's tip.

You ever find yourself in OKC I highly recommend stopping by Cafe DO Brazil for some cocktails and fried gator. You'll be glad you did!
Comments:22 Replies - Latest reply on 2009-10-16
Posted by Anonymous on 2009-10-16:
Splendid review, Stewart.
Would it be safe to assume that you two lovebirds had more than just "tails" and Port Wine at this place?
Nothing like the smell of old EMBALMING FLUID with your meal but hey, it's your party, man.
Posted by Anonymous on 2009-10-16:
Posted by Anonymous on 2009-10-16:
The general manager sounds hot.....does gator really taste like chicken?
Posted by D on 2009-10-16:
Gator tastes like Gator... you should try it Trainwrecker..
Posted by MRM on 2009-10-16:
I have never tip a waiter as high as $20. Good customer service indeed.
Posted by MRM on 2009-10-16:
Zz, just the thought of "embalming fluid" has alot of meaning and I dont even want to think about that particular meaning.
Posted by Anonymous on 2009-10-16:
Tw, Yeah, she was pretty hot.

I agree old_fart. Gator has a bit of a funk to it but a good funk all the same. As with anything deep fried a good deal of the taste is the breading.

ZZ, There's no 'EMBALMING FLUID' smell. This is your kind of joint dude. Lots of ladies not to mention a good size outside deck with a breath taking view of downtown Oklahoma City. What's not to love?
Posted by Anonymous on 2009-10-16:
Nothing says romance, like dining out at a former funeral home and eating fried gator, do they have weddings for kissing cousins there lol jp.
Posted by Anonymous on 2009-10-16:
Sounds like a nice enough place, Stewart.
Gator tail tastes kinda like shrimp to me.
Posted by Anonymous on 2009-10-16:
MRM, they call it "water" on the streets.
Posted by Pepper on 2009-10-16:
wally - it could be worse
what about a restaurant that gets turned into a funeral home?
Posted by Anonymous on 2009-10-16:
Pepper, there is one in Kentucky. It's called Indi's.
Posted by D on 2009-10-16:
Gator has a scallopy taste...
Posted by Slimjim on 2009-10-16:
I've tried gator and wasn't particularly blown away, but it isn't like you can get it everywhere so why not, I guess. Even though the odds of me ever being anywhere near this place are pretty unlikely, it still gets a slim helpful nod just in case.
Posted by Anonymous on 2009-10-16:
C'mon Slim, live a little! Take that road trip through Ohio, Kentucky and Oklahoma. You can dine at Mr. Hero for the "waffle fries" Indi's (wear your Kevlar) for the Keel and this funeral home for some tail.
Posted by D. on 2009-10-16:
Stew's looking for some tail at a funeral home? That's SICK! *Running off to another thread*
Posted by Nohandle on 2009-10-16:
Stew, are you telling me dear that Grandpa laid at one time in the next room all dressed up in his funeral suit and you enjoyed your evening meal of gator tail. A reptile... you actually dined on a reptile? Oh my, and Sue married you? I don't blame you, I would have given the barkeeper the extra $20.00 as well. That poor fella probably has nightmares as it is.
Posted by D. on 2009-10-16:
Ok...now that I actually READ the review....Very good Stewie!
Posted by Anonymous on 2009-10-16:
Unbelievable and she is a mod!
Posted by madconsumer on 2009-10-16:
there are several comments here that on any other thread would have been moved to the time out room. but i guess it is all about who the member is that is posting.
Posted by Anonymous on 2009-10-16:
No way, MadC!
Posted by D. on 2009-10-16:
I hear Grace calling you ZZ....

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