Luxury Autos of Great Neck Complaint - Refused to Refund for legally cancelled auto extended warranty
GREAT NECK -- On 06/06/08 I bought a 2007 BMW 328i with an extended warranty worth $2887.00 I cancelled the extended warranty on 06/24/09 because the car was traded-in for a new car at a new dealer. As off today Luxury Autos of Great Neck refuses to refund the proper prorated amount they need to give me back. The warranty provider, Guardian Warranty Corporation, has already refund the car dealer since August 17th/2009. However the dealer has kept the this in secret they never have either call me or send any refund by mail Every time I call the dealer, the put me on hold, tell me that no one is available to take my call, hung up on me or just leave me on hold. The last time I called I was hung up on the line for an hour and twenty two minutes. I asked to speak to the office manager, they are not allow to give last names, so I was told, but he refuses to take my call.
Don't make the same expensive mistake...this is very true. Hate to say it but they are thieves.