Pottery Barn Complaint - Pottery Barn Sells Bad Quality
We purchased a dining table two years ago for over $2500. We don't use it much - as it sits in our formal dining room. Perhaps, we use it twice a month. The legs began to wobble and now some of them are completely unattached. The bolts that attach it to the frame have simply come loose - and won't screw back in (the nuts somehow just don't accept the bolts). I called twice, sent three emails, was told to send photo's and they would get back to me. 5 weeks have passed (and I have repeatedly tried to make contact) and I can't get a response.