Auto-Owners Insurance Complaint - Insurance Claim Against Auto Owners Insurance
INDIANA -- I had a dishwasher installed thru Lowes. They sub contract out for installs so the claim goes to the installers insurance. I had bought a dishwasher & it has soaked my kitchen to the point that it ruined my year old wood floor, sub floor & kitchen island cabinet. the installer has come out 6 or 7 times to fix & refix the leak in the connection from the water line to the dishwasher. This happened the 1st time Sept 11 the claims adjuster didn't come out or call till Sept 22. Said he would have an estimate on Sept 28th at the latest. He would not return my calls or emails till I called his boss & on Oct 5th I got a 1/2 ass estimate. Now on Oct 12th the connection came apart & had waters pouring into the insulation in the flooring, & into the other cabinets across from the kitchen island. Now he says it will be another week before he comes up with another estimate for damage. It's been a month, I had to start pulling up the floor & parts of the kitchen cabinet cause the mold smell was too much. This man acts like he is doing me a favor. I bet if it was his kitchen the work for repairing would of started right away, he would of had his estimate right away. He makes my skin crawl & I can't even stand to talk to this jerk.
My kitchen looks like a war zone & he acts like I should be grateful to be getting this repaired no matter how long he takes. I have had it with this company. DON'T GET INSURANCE FROM AUTO-OWERS INSURANCE. If they are handling a claim hopefully you get better customer service