Reliant energy Complaint - Over charging for electricity

Review by egilliam on 2009-10-16
DALLAS, TEXAS -- I received my statment for my electric bill, reliant energy charged me 25.00 dollars for a discount fee, inwhich my electric was not discounted. i called and asked to speak to the supervisor, i was connected to an account spectlist by the name selven, ID#926263,he could not tell me why I was charged for a discount fee. I think it is unfair and wrong. i refused to pay and give the company extra money. i am searching for a new electric company. i have been with reliant energy for 2 or more years now.
Comments:8 Replies - Latest reply on 2009-10-17
Posted by S. on 2009-10-16:
Are you saying you have a choice of power companies? I wish we had that in our area. We're stuck with DTE (formerly Detroit Edison). Of course, they're 'regulated' by our state Public Service Commission. About three years ago, DTE petitioned PSC for a raise in rates. It was granted. We've been bombarded with pleas to conserve energy. Four months ago, DTE petitioned PSC for another raise in rates, which was granted. The reason given for the requested increase? People weren't using enough electricity. Go figure!
Posted by bcd on 2009-10-16:
You were charged a discount fee? That’s an oxymoron.
Posted by Anonymous on 2009-10-16:
What's a discount fee?
Is that anything like an original copy?
Posted by S. on 2009-10-16:
BKK--good one! LOL
Posted by Anonymous on 2009-10-17:
We don't have a choice either. We are stuck with Cumberland Electric.

I am going with kerosene this winter. Electric heat costs too much. Last winter our bills were 400-600 each month. And it didn't even get that cold.
Posted by S. on 2009-10-17:
Holy moley, LadyScot! 400-600 for an electricity bill? Wow! If I had the money to pay bills like that, I'd cut my throat and die rich. :) I complain when my DTE bill gets as high as $60 for my one BR+Den apartment. Are you serious or were you kidding about the kerosene? Isn't that dangerous?
Posted by Anonymous on 2009-10-17:
Ponie, our heat pump went out last summer, and we weren't sure we would keep the house. So we just used the regular electric heat instead of replacing it. It was EXPENSIVE. I honestly don't know how we paid the bill each month. I do remember eating a lot of soup and chili in the crock pot though lol.

We still don't know what is going to happen with our house (land contract and contracter has alzheimers now) so we haven't replaced it still. So we will be using kerosene and small radiator heaters. We also have a gas stove and a small gas wall unit. Cheaper than the alternative.
Posted by 2inform on 2009-10-17:
Texans have a choice in electric providers.

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