Total Protect Home Warranty Complaint - The worst company I have EVER dealt with
My heat pump (furnace) has a cracked heat exchanger. It has not worked for two weeks while they have tried to band-aid fix it. The machine needs replacement since it's 18 years old, we don't want to die from carbon monoxide poisoning! In their brochure/policy it states in no less than FOUR places that they will fix or replace the covered items. They told me that they would only give me $1000. for the furnace that the amount was capped and referred me to fine print. This company pretends they will replace your covered items in big bold print, it's nothing short of fraud. Their customer service is horrible, they hang up on you, they are rude and short. BEWARE of this company and their outright lies.