DirecTV Inc Complaint - What happened to the privacy laws
Direct is one of those companys that must believe that bending the law is ok
here is the horror story that is true in evey aspect
it started about July 2009 when I started getting phone calls from direct TV asking me when I was going to pay my bill, then I relized when I was talking to direct TV representative that my bill wasn't even due yet and I felt they were wrong for call and I told them I would pay it when it is due!!
so a couple of months go by with another early phone call informing me about my bill, this time I chose to ignore the call not knowing my account realy was $23.00 dollars past due, small oversight on my part, so that day they call my phone again and I ignored it and figured I would pay it when I got home from work, so they decided to call my dad who lives in another state and whos number they don't have from me and told him that they were looking for me because I owe them money, so my dad called me right away and told me he had a call for me and felt it did not sound right and as well as I a told him it sounds like a scam and don't give them any info
so then I called direct TV right then and they assured me they would never do that and they don't even have my dads number, so I reported possible fraud to them and also spoke about the 23.00 dollars due and said I was going to pay it.
so the next morning my phone rings and with no surprize it was a direct TV number so I ignored it and not 5 min latter my da recived another call, and he was prepared to get info about who was calling it turns out the representative said she was from direct TV gave her name said she was calling about my account and game out my personal info to my dad, and I mean everything my number, adress, how much I owed, I thought this was not leagel to do!!!! direct TV thinks its ok the law must not apply to them
so I spend several hours on the phone with so called supervisers and they denied this ever happened. so even with the call history from my cell company and my dads they still denied this happed
bottom line this company lies and you personal info is not safe with them its just not a good place to do buiness with!!!
p. s even after all this happened and had justified reasons to cancal my service they still want to charge you a fee for early cancel... direct TV " you suck "