Fallon Wal Mart McDonald's Complaint - Lagging Economy Doesn't matter to Fallon Wal Mart McDonalds
FALLON, NEVADA -- My wife and I eat breakfast every weekend at this store with our nieghbors. This morning, I was sitting with my feet on an adjacent stool, visiting with our group of friends. An employee approached, and her first and exact words to me were "That is a chair, not a foot stool" in a very rude, confrontational manner. I asked if she was kidding with me, as she was so confrontational. She stated that she was not playing, and then explained how the foot rest ring operated at the base of the table. I was angered immediately at this person's lack of respect and manners. I was wrong to have my feet up, no buts about it. If an employee would have used common courtesy, and asked me to please not put my feet on the chair, I would have done so immediately, and felt bad for being impolite to both the establishment, and other customers. I simply was not thinking. When I explained that my wife and I are regulars every week, and that they have been out of Diet Coke for two weekends in a row (my favorite soft drink), she told me that it was Coke's fault, and not the restaurant's. I then offered to leave, and take my business with me, she replied "That's fine". I cooled off and returned to talk to the manager, and she met me as I entered the store, and began giving me verbal grief. It was not fun, I don't deserve to be talked to like that by anyone, especially a young person who's parents are evidentally the managers, and I wonder what ever happened to manners and customer service. To be fair, a called after cooling off to give the management a chance to correct the problem, and was told the manager would call me back. Didn't happen. I believe this is because the manager gets his paycheck, regaurdless of my revenue. My wife and I added up the previous 12 months, and were surprized that we spent over 1200 dollars there in just one year! That doesn't mean much to McDonald's overall, but it could sure go somewhere that appreciates it's customers!