Nuvox Communications | FDN Complaint - I do not recommend Nuvox
I was with a company for phone service that FDN Communications purchased it has been so long ago that I don't remember the company name. Anyway Nuvox purchased FDN Communications and for years I had a complete package for $35.00 a month then it went up $10.00 and in the past year it went up to $67.00 a month. Before I moved into this new location I had all new phones lines installed for the new technology.
A couple of months ago every time it rained one voice line would go out and a fax line would go out. I called them 3 different times and they would call bellsouth to come out and check the lines that was a very bad customer service experience 2 of 3 times and the third time the bellsouth guy said it was a short inside and then a couple of days later the phone lines started working by themselves. He was wrong and I feel like each time the trouble ticket was treated with band aids.
The fourth time I did not call them I transferred the lines to 2 different companies and the phones both still give busy signals. So that tells me that it is not a phone line problem it is something that their servers caused.