Action Plumbing Heating And Air Complaint - Furnace Service
SALT LAKE CITY, UTAH -- Action came out to service our furnace 10/16/09. First thing the tech wanted to do was a water test on the heat exchanger by cutting two holes in the vent above the exchanger.
Then he began to dump water into the top of the furnace vent, when there was water on the floor he told me the exchanger was bad because it had a leak.
I asked him if he could see the crack/leak and show it to me. No of course not the only way was this water test. He went on to tell me I needed a whole new furnace. At that time I decided I needed a second opinion. So he packed up a left mad as hell, but still charged 50 dollars for two holes in my vent.
At this time Action vent cleaner truck shows up and they talk to their tech and then they came into the house with an attitude, and did a very quick and sloppy job. I am totally against this kind of treatment and will not use this company again.
Long story short I had another tech take a look at it and he spent about 10 minutes underneath with mirrors and then did a leak test and everything is fine. He could find no evidence of a crack in my heat exchanger.