Advantage Car Rental Complaint - The Worst Rental Company Ever !!
MISSISSAUGA -- THE WORST RENTAL CAR COMPANY EVER !!!!!!!!!!
Advantage Car & Truck Rentals Inc Also Know As Economy Rent a Car
5830 Campus Rd Mississauga, ON, L4V1G2
We arrived in Toronto called the local number 3 times finally got someone to answer, when they finally decided to have someone pick us up a beat up van pulled up. The driver stepped out opened the back doors and made us put our own luggage in the back (I’m 5 months pregnant). Got into the van and it smelled like smoke!!
Upon arrival the "manager" tells us that the require a $500.00 deposit that it's stated on the website and No it does not!!! They also fail to mention what credit cards they do accept!!!
After all that finally got a car enjoyed our vacation went to return the car and yet again another surprise!!
He had folded the receipt and handed it back to me and walked away I looked at the charge and it was $327.00 for a four day rental!! WTF!! When I booked it was only suppose to be $159.00. He had gone and charged us $25.00 a day for full insurance on the car. When he explained it to us at the beginning he told us " it's $5.99 a day for ZERO coverage" when I questioned the said that he fully explained it to us saying the it was $25.00 a day for a Zero deductible He is so full of **** it is unbelievable !!! VERY POOR CUSTOMER SERVICE !!!!!
Needless to say he would not remove the charges so I called EXPEDIA when I got home to complain the EXPEDIA Rep was also unable to Help me!!
So... I would STRONGLY recommend NOT renting a car from this company and I would be a little weary of using expedient only because if you have a problem they may not be able to help you!!