5/3 Bank Complaint - Thieves in banking
CINCINNATI, OKLAHOMA -- I have a 12 0% interest offer from them. I transferred a balance and made payments regularly. I noticed interest charges showing up on the statement and when I inquired was told they had revoked the 0% offer because I missed a payment (which was not correct). In reviewing the account more closely duplicate payments had been taken and not applied correctly. They refused to give me back the 0% interest offer and customer service was extremely RUDE. A complaint letter I sent to the CEO office in Cincinnati was never answered.
I will never use this bank again and DO NOT RECOMMEND this bank to anyone who values good and honest business practices and friendly customer service.