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Slickcar.com Complaint - Really Bad Customer Service - Car Parts
Car Parts - Complaint
10501 NW 50TH ST., FLORIDA -- I had ordered 4 shocks and coil-overs for my car and sickcar.com sent me the wrong parts.
They specify on the receipt that my order was filed by UPS When UPS delivered it was the wrong part. I first called them and they put me on hold for half an hour. I then called them again to speak with an ambivalent representative. He told me that he would send me an order form so that I can send the wrong springs back on 10.16.09 and has not sent them out to me yet. They also told me that I had two more orders sent to me via FEDEX (which is not stated on my receipt! only UPS ground shipping shows). I called them on 10.20.09 to resolve these issues only to speak to a rude nasty customer service representative that stated he was also the manager and proceeded to insult me. I told him I wanted my money back he said that he would e-mail me the re-shipping info and has not yet.
These guys don't care if you get your order correctly or not they only want the money. If some customers fall through the cracks o well at least they got all the other suckers. Don't buy anything from slickcar.com!
They specify on the receipt that my order was filed by UPS When UPS delivered it was the wrong part. I first called them and they put me on hold for half an hour. I then called them again to speak with an ambivalent representative. He told me that he would send me an order form so that I can send the wrong springs back on 10.16.09 and has not sent them out to me yet. They also told me that I had two more orders sent to me via FEDEX (which is not stated on my receipt! only UPS ground shipping shows). I called them on 10.20.09 to resolve these issues only to speak to a rude nasty customer service representative that stated he was also the manager and proceeded to insult me. I told him I wanted my money back he said that he would e-mail me the re-shipping info and has not yet.
These guys don't care if you get your order correctly or not they only want the money. If some customers fall through the cracks o well at least they got all the other suckers. Don't buy anything from slickcar.com!
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