Hayward Pool Equipment Complaint - Phantom Pool Cleaner Money Pit

Review by flyfishermaan on 2009-10-20
A little over 2 years ago I purchased the all new and highly promoted Hayward Phantom Pool cleaner that represents it is the only pool cleaner that cleans the pool top and bottom. In fact for the first 6 months it did a fantastic job of doing just that. Unforunately after the first 6 months began a series of repairs that I have now found out to be problematic with the unit. The "brain" of the unit, the manifold has been replaced 2x under warranty and now in less than 3 years having failed is my responsibility at $177. To date I have spent $20% of the cost of the unit on small parts to maintain it. Imagine if this was your car in the first 2 years? Hayward has sent me some of the parts they say have been changed on the product but of recent are not commiting to another manifold. Leslie pool supply representative that is familiar with my woes has stated that they get a lot of them in for repairs and it is not their preferred unit.

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