Amazon.com Compliment - Great Customer Service!
I was looking for an old song by Alexander O'Neal from the mid 80s, which I found on Amazon's MP3 store. I downloaded it only to find out that it was a rerecorded version, damn!.
I ended up buying it again from a compilation album. It was the version I was looking for but the audio was awful. It sounded like one of those old cassette tapes that had been played way too many times (Sorry if I am 'dating' myself.).
I emailed Amazon just to let them know that the audio was terrible. I was emailed back the next day to find out that they where going to give me credit for the song. They also noticed that I had bought the other version and gave me that back also.
I know some people would find this to be trivial, but it's nice to know that there is still good customer service available.