Waffle House, Canton, Ga Complaint - "Don't come back" how bad do you have to be??? Don't complain at Waffle House!
Resolution Update on 10/22/2009:
The District Manager of Waffle House made everything right. He respected me and made no excuses for the bad behaviour of his staff. I am pleased with the end results....I am welcome vack to the establishment!
CANTON, GEORGIA -- Because I questioned why I was charged more than the posted $4.99 for my meal, I was asked to leave and not come back. WOW!
This Waffle House in Canton Georgia is typically getting "B" ratings or below from the health department and smells like garbage if you sit near the dish pans under the counters.
I told the waitress I would like the $4.99 Bacon Lovers BLT well done bacon on light toast. I then asked what I could have beside the Chili, she answered "hashbrowns", I ordered that and a coke. The first order came to me wrong, it was fixed and I was pretty happy, upon finishing and looking at my bill I saw I was charged ala carte for everything, totaling over 7.00. I asked the waitress why, she explained she is new and she "thought" I could sub the hashbrowns for the chili but found out AFTER the fact that I could not and thus also was charged for everything. I said this is not right and I need to speak to a manager, she said no manager would be there till tomorrow. The other waitress came over and said that the waitress was right and just because she did not tell me that I could not have the 4.99 meal, I still must pay the 7.00. I said no way, she indignantly marked the check $5.20 and said just pay that amount and DO NOT COME BACK! I tipped my waitress 2.00 and left. I am an ex waitress myself with many years in customer service and NEVER thrown out of anywhere...I am shocked. How does this happen? Does anyone care? I had stayed away from Waffle House for years due to unclean practices but thought I would give it another try. What a serious mistake. They tried to rip me off and when confronted, was embarrassed in public! WOW