The Cozy Pineapple Complaint - Billed for Merchandise Never Received
GREENWICH,, CONNECTICUT -- I ordered from the Cozy Pineapple thinking they were a reputable company. I was wrong. Today I found the website about all of the reviews concerning this company. This is my first encounter with fraud on the internet. I ordered two sixteen piece sets of Butterfly Menagerie China from this company a month ago and this has never been received. I was told that they would not charge my credit card until the order was shipped. When I got a copy of my order there was no tracking number. This should have given me a clue that something was not right. But I trust people. I waited and waited but nothing came. Called and like everyone else got the message "the mailbox is full..". Sent numerous emails and finally got one answer asking what was my order number which I immediately sent them. Called and emailed again and still have heard nothing or received anything. My last email was to credit my account with the amount of the order. Have not heard anything. Even called the Greenwich, CT Chamber of Commerce but got no answer from them. This company is a scam and something should be done about them.