Blue Cross / Blue Shield Complaint - Blue Cross: Pls Stop Computerized Phone Surveys!
We have Blue Cross Blue Shield medical coverage through spouse's employer.
Blue Cross Blue Shield has begun phoning our home number via *computer* and asking for us by individual name and demanding that we respond to computerized survey questions, on the spot!
ARE THEY OUT OF THEIR MINDS?!
In this day and age of identity theft and outsourcing our most private info, they can take their computerized survey and shove it up their posterior!
Blue Cross, knock it off. Grow up!
You are an INSURANCE COMPANY, not a medical-care provider. We don't owe you ANY of our private medical information, and certainly would NEVER provide it to an unknown computer-dialer purporting to be Blue Cross!
Get a grip!
I hope everyone who receives such calls RAISES A FURY OF PROTEST and puts Blue Cross in their place.