Lexmark International Group Complaint - Unworthy product - Lexmark 2600 all in one printer
I've always used HP printers and never had a problem. Recently my house burnt down and my HP was melted along with it. The insurance guy gave me some sheets to fill out for inventory but I had so much stuff I decided to make a spreadsheet instead of using his sheets. Long story short I was broke after the fire and couldn't afford another HP brand printer so I went cheap and got a Lexmark 2600. It looked like it was made cheap straight out of the box and it didn't have as many software features as the hp's I had previously owned. Also there was only one cartridge included which was tri-color and I'm guessing it somehow contained black as well because I only print in black and it said in the literature some models only have 1 cartridge included. Even though I wasn't happy with anything this printer had to offer I used it for my inventory sheets and decided to keep it anyways. After the 1st month I had printed around 25 inventory sheets and maybe 10 or so other random documents. I start getting a pop-up at the beginning of each print telling me the ink is low and it has a direct link to a Lexmark website where you can "conveniently" order ink. I was thinking to myself that's aggravating if it's gonna do that every time I print even though I have plenty of ink, seeing how with my usage the HP and it's ink always lasted me close to a year or more so I didn't think I would need ink so quick. Well, a few more prints were made and the message kept appearing each time, then it finally said you have no ink, this of course happened on a day when I was short on time and needed a crucial business printout. Keep in mind I barely use the printer and I set the default setting to economy or draft mode to save ink as I always have. I actually took the cartridge out to check it because I assumed this was a hardware error, no, it was BONE DRY. I returned to Walmart where I purchased the printer to check cartridges and they were $29.95, the printer itself was only $40. Instead of investing more into this ink guzzling machine I trekked off to another Walmart where guess what, I found a sale on an HP all in one printer for $40. I traded the Lexmark printer even swap for the Deskjet F4235 model. I have to say Walmart was very helpful with the swap after I explained the situation. Out of the box the HP was a solid feeling piece of equipment. The paper setup is better, it includes a visual meter on the printer to monitor ink levels, two cartridges instead of the 1 tri-color which came with the lexmark. Also the printer looks nicer and comes with many more software options than the Lexmark. If you are going to buy a printer I recommend HP, at least be weary of the Lexmark 2600 unless you love to buy ink once a month or more if you print moderately.