Dennys Restaurant Complaint - Customer Service ?
HIGHLAND PARK, ILLINOIS -- I recently mailed a letter to the offending restaurant on the Edens Expressway in Illinois as well as your HQ, informing you of the despiccable conditions of your restaurant and staff and the extremly poor service I had received there and got a form letter in return. I did not ask for anything other then an acknowledgement that my complaint would be taken serious. Instead you send me this excuse of a letter, produced by computer. You've lost me as a customer for good and I will convince as many people as I can to do the same and stay away from restaurants like yours that just don't care about customers.
To help keep me as a potential future customer, I would like the following:
Nothing. You're doing everything to hurt your image already!
At the very least I would like a response from your company regarding this incident.