TD Banknorth Complaint - This bank is the worst
My husband and I have had more than our share of issues with this bank. I must say that reading all of these complaints makes me beyond frustrated. I wish that we had checked a website like this before going to TD Bank before we opened our accounts there. That being said, here is a little piece of our story.
My husband works 2 jobs in order for me to be able stay home with our children. He got paid weekly from his primary job, and bi-weekly from his per diem job. Everytime his direct deposit went in, it seemed that we were overdrawn. Some of these might have been our fault, but for the most part after reviewing our account history, it occurred to me that transactions were being manipulated, thus causing us to overdraft. When I questioned a customer service representative about this, they flat out lied, and told me that was not the case.
This went on for about 2 months, and then I noticed some fraudulent charges from my debit card. I went down to the bank, and reported them and filled out all the required paperwork, and they indicated to me that all charges from this fraudulent vendor would have a "hold" put on them, and not be allowed to clear my account. 48 hours later there was another charge from this vendor, and I was assesed 345.00 in overdraft fees, as this charge caused my account to be overdrawn. When I went into the local branch where I filled out the fraud paperwork, they told me they could only refund half of the fees. I said, " Basically you are telling me that this vendor is stealing my money, and now so are you???" I could not believe that this was happening, and I refused to put another penny into the account to cover the charges, so now we are in a situation that we cannot open another account anywhere, because we owe TD Bank the money that they stole from us to begin with.
Whatever you do, if you are considering opening an account with them, DON'T!!!! You will end up losing more of your own money, so that they can get their big fat paychecks.
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