General Motors Complaint - Brakes On Chevy Silverado
SYRACUSE, NEW YORK -- I purchased a new 2500 HD Silverado with heavy duty brake system in 2001 The truck had to be taken to the dealer after 12000 miles because the brakes were pulsating when coming to a stop. The dealer replaced the front rotors and resurfaced the rear rotors under warranty. I have driven the truck an additional 4000 miles and the same problem has returned. On the last day under warranty the truck went in for a brake check to determine the problem. It was determined the rotors were shot. I was told the truck wasn't driven enough. When asked why no one ever gave me a instructions on how often the truck had to be driven to maintain the brakes I was answered by the service representitive; "Look, I'm not going to split hairs with you, the rotors are not warranteed but they're shot. 4000 miles and they're shot, I replied. The service tech's response, "What do you want?" "Do you want GM to make special brakes for the North East?" "Not going to happen!" The truck has 16900 miles and two sets of rotors. Why didn't the salesman tell me about GM brakes when he was selling the truck?
We all know the answer to this! This should be intresting to those Chevy truck buyers in the North East. I know one thing for sure. The next time I look at trucks, the brakes won't work when I pass by the chevy dealers.