Home Furniture Complaint - BAD PRODUCTS - Living Room Furniture

Review by TREMECIA on 2009-10-23
BATON ROUGE, LOUISIANA -- I would advise anyone not to purchase furniture from Home Furniture. Granted the prices are fair but the furniture is very poor. I purchased a living room set and after 3 deliveries I ended up with no furniture. Every time the furniture arrived in poor condition with scratches. On the very last delivery, I literally viewed the furniture while it was still on the delivery truck and there were scratches. Obviously the furniture was loaded from the warehouse already scratched up. After calling the company did try to offer a $100 discount by I declined such a low amount after having to constantly miss work to be at home to get the delivery. The total cost of the furniture was $1600 and I asked for $300 off and the flat out refused. I think they offered a max of $150. I also purchased a dining room table on this same ordered and it also had to be replaced. I ended up keeping the table but it still had a scratch on it but they did give me $50 off of $400 for it. If you want quality furniture do not shop here. Yeah the prices are cheap, but I guess you get what you pay for.
Comments:1 Replies - Latest reply on 2009-10-28
Posted by nvme9361 on 2009-10-28:
You said the total cost was 1600.00 How much did the piece that had a scratch cost? If that piece cost 300.00 then there is no way they can give you 300.00 off. Was the 400 for the table and chairs or only the table? Chairs on that price set should be about $50 so $50 off would be like 25% of the table. Otherwise it's still 10%.

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