AirTran Airways Complaint - Prepare for hidden charge for seat selection - Seat selection charge of $6, $20 or $69 after reservation
Seat selection charge of $6, $20 or $69 after reservation - Complaint
After completing and paying for my non-refundable reservation (at what I thought was a final price) I attempted to select a seat assignment. Seat selection was only permitted if I paid $6 per seat per flight segment ($20 for front economy or exit row seats - $69 for business class upgrade). On the outward bound flight, I let AirTran assign seats. My wife and I were seated in middle seats on opposite sides of the aircraft. On the return flight, I paid the extra $6 each to avoid being jammed between two large people, again. Advance selection showed all center seats reserved, so I couldn't get seats together without paying for both. Apparently, most people chose to forgeit the extra $6, because the flight had several center seats open after all. The amount doesn't bother me -- $6 is not that much money. I am, however, very bothered by the failure of AirTran to disclose the extra cost before the ticket purchase is completed.