Wells Fargo & Company Complaint - Wells Fargo Auto Finance - Heartless
I took out an auto refinance loan with Wells Fargo in September 2008 and paid my bills on time every month until February 2009 when I was laid off from my job. I still paid February and March's payment with part of my sevearance package but when I let them know of my circumstances they were like "f-u, pay me my money"! I finally got my loan deferred for what they told me would be two months but after one they were again calling me about their money. When I explained to them that I had in writing that I was deferred they didn't see it and didn't care - pay me my money!! I finally got a job in August (at a $15,000 reduction in salary that wasn't too big to begin with) and when I contacted them they informed me that now all the back payments were due immediately. When I explained my situation they basically told me to either get another job or turn my car into collections! I was stunned!! Here I am trying my best to work with them and not default on the loan and they could care less!!! I ended up having to pay them a full months payment every two weeks on my payday until I got caught up. And even after I set up this arrangement I was called, and this is not an exaggeration, at least three times a week by their collections department wanting to know when I would be making my payment. Thanks for nothing Wells Fargo!!! I will NEVER do business with them again!!! And if there are any class action lawsuits moving forward I am totally in on that!!!