CVS Complaint - 2226 Wisconsin Ave Nw - Portfolio Managers take notice
WASHINGTON, DISTRICT OF COLUMBIA -- Staring in frustrated silence at the seasonal aisle, my thoughts wandered…
‘Are there really no Halloween spider web decorations a week before Halloween? And, why are there tons of Christmas decorations.
Is anyone putting out the Christmas decorations before Christmas? Boy this is a pain.
Should I ask for assistance – no that will mean waiting forever? Boy that line is long… It just isn’t worth the time. I'm outta here...’
Is CVS just an unmanned ship or does it really have a management team asleep at the helm? The bad customer service engineered by management is just a series of small never-ending annoyances made evident by ordinary stores such as Giant, Safeway and Ace Hardware that work reasonably well. One week before Halloween there are plenty of Christmas decorations but I guarantee the store will run out of plain white Christmas lights three weeks before Christmas. Yet they will liekly carry ugly rainbows of red, green, yellow and blue bulbs well into Arbor Day.
Somewhere a village is missing an idiot because CVS is interviewing them for manager. The recruiter’s challenge is to find one dumb enough so that a lobotomy can raise their intelligence. It won't be until the stock craters due to mismanagement and some corporate raider like Kirk Kerkorian buys the carcass that any real improvement will happen.
If you are an investor, stay out of this stock. None of this is ‘life changing’, but I am going to be genuinely pissed off when this all comes to pass and some corporate stooge blubbers on television about how his/her job is being eliminated and s/he can’t afford to send the kids to the orthodon'tist. You were warned and didn’t fix anything. This is your fate.
Now that the store is open 24x7 it just sucks 24x7. We often save errands and brave traffic in Northern Virginia to find better service, selection and treatment. Yes there are a few nice employees but they have less of an opportunity to fix things that that little Dutch boy with finger-in-dyke. Their world can never get better without competent management nor overcome the antagonized customers that have been created by their managemet policies.
This complaint isn't about this one trip down the aisle. This store has been a disappointment for several years (since it was first opened).