EDFUND Complaint - Complaint about EDFUND
RANCHO CORDOVA, CALIFORNIA -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
Was promised a refund of offset money at the begining of March. As of today July 29, 2001, I still have not received a penny. They sent me papers to fill out. I returned them that day with a delivery confirmation. I was told 1 month later they never received the papers. Looked up the tracking # and shows as being delivered. I have to go through all the paperwork again to get my loans consolidated, but they said I would not be getting anything anymore. Customer Service Reps. have hung up on me when confronted about refund. I NEED this money to take my son to a special DR. that my insurance doesn't pay for. I need this money to help pay bills, and help buy clothing that is much needed for the family. I have old furniture that is falling apart. It would not be this way if they would have sent me what they stated was being sent. This has caused a HUGE financial hardship.
People working with EDFUND; They act like they want to help consolidate your loans, they are actually a collection agency - NOT with the state of California as they claim. Consolidation dept. told me they will lie to get money out of you.
As a resolution, I would like the following:
I want a refund of 4,700. as promised.
Please contact me if you need more details regarding this incident.