Lowe's Complaint - No one stands behond their work!
WILMINGTON, DE, DELAWARE -- Had a fence installed in April. Three weeks ago my 8 ft drive gate has snapped at all four hinge seams. Lowes claims it is an "act of God" and is not covered under my lifetime warranty that the fence supposively has. They claim it is not a manufactered defect. Lowes feels that wind has snapped the seams all at the same time as well as the latch panel has broken off. So for 700 they are willing to fix my fence that God supposively broke. But if they are never going to take credit for inadequate material why offer a lifetime warranty. I live in the suburbs of philadelphia, it is not like I like in area that gets high mileage winds, so how did God break my fence? I was told by my sales associate that sold me a fence that the PVC fencing was very sturdy. But now Mark from installation says that is untrue, so are they lieing to sell fences. I am just frustrated how much I paid for this fence it didn't even last a whole year before it broke. DO NOT EVER USE LOWES THEY DO NOT STAND BEHIND THEIR PRODUCT OR WARRANTY