Gap Complaint - Gap new return policy
SOMERVILLE, NEW JERSEY -- Gaps new return policy stinks. My wife tried to return a pair of pants that were too small for him. She purchased them 37 days ago (back to school stuff). The store refused to accept return because it was beyond the 30 days. She had receipt but that did not matter. they would only give her the sale price which was 10 bucks less than we paid. Well I guess we did not expect our son to grow so fast, but I guess that is what kids do. so to sum it up, GAP just lost about a thousand dollars worth of business each year from us alone because of 10 bucks!!! pretty bumb business move especially in this economic environment. Good luck GAP. See you when you are liquidating all your stuff like circuit city.