Chase Manhattan Bank Complaint - Shame on Chase!
When WAMU was taken over by Chase, they bumped my credit card interest rate to 29.9 percent! I always pay my bills on time, never miss a payment. My husband is ill and lost his job, and I have been the sole wage-earner with no assistance from anyone or any agency. I called and asked them to lower my interest rate - and although they agreed that I am a loyal customer who always pays on time - they could NOT lower my annual percentage rate (APR) - period! They were RUDE and arrogant. I pointed out that they have no problem taking government money via us taxpayers but have no mercy nor courtesy for their customers! I strongly believe that there should be a CREDIT CARD REVOLUTION - and let these banks know what we think of their POWER TRIP! Perhaps if we all turned our backs on paying these exorbitant interest rates - they might come begging "hat in hand." It is disgusting how arrogant and unkind this bank is. It is truly stunning, and I hope that consumers rebel against their corporate greed!