Island furniture galleries, Melville, NY Complaint - Don't trust this company
MELVILLE, NEW YORK -- Our experience with Island Furniture Galleries in Melville was unbelievable. This was to be our first bedroom set ever and were we taken for a ride. First the set came damaged in January 2009. then it took 3 months to tell us that the new set that we ordered to replace this set did not come in a King Size. We called constantly and even went down there several times to get help. The new set we ordered was less money than the 1st set then we received damaged furniture again and again. Mind you the furniture was returned to them in March, but they would not give us a credit to our credit card until after we got our credit card company involved and they fought this for us, meanwhile, we were being charged interest on this money(which they refused to pay us after we received our credit).The 2 people that tried to help us at the company were fired and it turned out that we waited 8 agonizing months to finally have our bedroom set and our credit they did not follow up on anything, If we wanted info, we had to call them constantly and was told we'll call the company, but they never did. I finally received the last replaced piece of furniture in August and cannot tell you what I wanted to do with it, but "of course" in the beginning of this ordeal when we requested to have a refund the answer was ""NO" We had no choice, but accept a replacement set or we would lose our money. I delt with Mrs. Kim. I wish I had read the reviews before I went to this store, but I can promise you that neither I or anybody I know will ever buy from that store again. I did not expect to be treated in this way just because I needed a bedroom set (which happened to be the 1st set I have ever bought. Don't be scammed by the lies of these people. Go to BOB'S FURNITURE YOU'LL GET MORE RESPECT.